Dhaka: Leading digital services provider Robi has become the first telecom company in Bangladesh to achieve International Standards Certification 'ISO 9001:2015' on Quality Management System.
Sandeep Das, managing director of Intertek Bangladesh, handed over the certificate to Robi's managing director and CEO Mahtab Uddin Ahmed at the telecom operator's corporate office in the city's Gulshan area recently.
Robi's Chief Financial officer Roni Tohme, Vice President (Corporate Process Improvement & Compliance) Mohammad Sultan Mahmud and other officials of the telecom service provider, among others, were present on the occasion.
Achieving this coveted certification attests that Robi has successfully implemented a quality management system in which all processes and procedures have been carefully designed and quality-tested according to international standards.
Robi has been consistently maintaining this standard for the last 10 years.
ISO 9001 is the world's most widely recognized benchmark for quality management system.
The standard helps organizations to consistently meet the needs of customers and other key stakeholders in terms of delivery of products & services and their continuous improvement.